Your job:

• Troubleshoot technical issues (2nd-level ticket)
• Resolve bugs by performing critical operational tasks
• As part of a Scrum team, communicate issues to developers and report bugs
• Raise business-critical incidents both inside and outside the company
• Ensure smooth coordination of issue handovers and deliveries between teams
• Monitor infrastructure and systems using tools such as Grafana, Dynatrace, Akamai, TrafficPeak, Tencent, Splunk, and LogicMonitor
• Support deployments and automate processes during releases
• Contribute to site reliability engineering efforts to ensure high system performance
• Participate in an on-call rotation

Your qualification:

• Knowledge of Linux shell commands, SSH, SFTP and/or Apache, Tomcat servers
• Familiarity with common scripting languages such as Bash, Python, and Perl
• Understanding REST API
• Basic knowledge of common web technologies: HTML, JavaScript, and CSS
• Excellent written and verbal communication skills in English
• Strong analytical and troubleshooting skills, with a methodical approach to problem-solving and documentation
• Awareness of common security topics and best practices (e.g., OWASP Top 10)

Nice to have:

• Bachelor's degree in Information Technology, Computer Science or related field
• Knowledge of cloud technologies
• Experience working in a technical support or as an IT Administrator

Your benefits at a glance:

Working model: hybrid, 2 day/ week in office
Culture: people-focused, strong team spirit
Growth: trainings, global projects, expert collaboration

Global Network: multiple cultures, language practice, business trips
Additional: engaging events & sports, modern office, free parking. perks.lt app

You can find more detailed information about Festo as an employer here: www.festo.com/career
We look forward to receiving your online application.

Our applicant privacy policy is available on the Festo Lithuania website under the Career section.

Contact person: Justina Kalkiene